Returns and Exchanges
We accept returns for merchandise within 7 days of delivery. Please submit return requests using our Contact Us form. You will need to include your order number and before shipping back wait for a return authorization number from us.
Returned merchandise must be in new and original seal-able packaging. Rings must have tags still attached. For health reasons, earrings, ear cuffs, and toe rings are not eligible for return. Items marked as Clearance or Final Sale are not eligible for return.
If applicable, volume discounts and the minimum order surcharge will be adjusted according to the revised invoice total after returns. Shipping & handling fees, including the minimum order surcharge, are not refundable. Return shipping costs are the responsibility of the buyer. Shipping costs for returns of defective merchandise will be reimbursed at the Standard Shipping rate if exchanging for identical items. For customers outside the U.S., import tariffs and customs fees billed to us will be deducted from any refund given.